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National Express: Cease & Desist

Client:National Express

Title:Cease & Desist

+62% talkability MoM

Insight:
11% of all conversations around National Express mention the song ‘National Express’ by The Divine Comedy. Most agencies would suggest using the track in the next TVC — but when you’re in the business of earning attention, you have to be unexpected.
Idea:
We issued The Divine Comedy a Cease and Desist across social, then turned up at their Brighton gig with a bus to take them to the High Courts of Justice.
Results:
A static post became National Express’s most successful post of the last 5 years, gaining 4.5 million views and a mention on BBC radio. Critically, it created a 62% month-on-month increase in talkability.
The Cease & Desist letter National Express sent to The Divine Comedy
The Cease & Desist letter
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